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How do you ensure that every employee, each with their own experience, frame of reference, background, and favorite way of learning, achieves the same result?
Organisations often have a clear goal in mind when it comes to using e-learning. Perhaps it improving customer service skills of their employees, strengthening leadership skills, introducing a different type of software or a different way of communicating.
Of course, we've known for a long time that “one size fits all” isn't a good idea. But how do you make e-learning personal without developing separate e-learning for each individual employee? How do you ensure that employees are so learn efficiently as possible and do you address them as personally as possible in terms of interest and motivation? By offering differentiation and personalisation of learning. We'll give you some examples of how you can apply this in e-learning for employees within your organisation.
We now have technologies such as AI that can make e-learning significantly more personal than before. Learning experiences can be adapted to different students, groups, and languages using AI. With the help of AI, you can really tailor the learning experience to the student's needs.
This allows you to create learning materials that match what the student needs, set goals that suit the student, and measure progress.
AI also identifies the student's strengths and weaknesses, creating a clear picture of current performance and the areas where there are still improvement possible is.
AI also analyses student behavior and performance, such as which lessons they take and how they perform in quizzes or assignments. With this information, AI can make recommendations for new learning materials that suit the student's interests and needs. For example, if a student has difficulty with a certain topic, AI can offer additional exercises or explanations. AI can also accelerate the learning process if the student makes rapid progress, for example by skipping certain (basic) modules.
Regardless of whether employees who follow your e-learning prefer to read, listen, or watch, the fact is that if you present the information in a way that activates the brain the most, the best learning outcome will be achieved. For example, you want to depict something in an infographic (which, by the way, you can also create with AI). This is sufficient for some employees, for example if they already have a lot of prior knowledge about the subject.
For employees who are new to the subject, prior knowledge must be activated first. They may need a little more background information, a refresher, or context. That's why it's useful to present the information in other ways in addition to an infographic, so you can paint a complete picture.
For example, record a podcast where you walk through the infographic, add a more comprehensive text that describes all the steps of the infographic in detail, or record a video explaining each of the parts of the infographic in more detail. This may seem redundant, but this way you offer a very complete learning experience.
It has been proven that a combination of visual and auditory learning works best, also known as “dual coding”. With the many possibilities of Pluvo create beautiful teaching materials and challenging quizzes.
The most valuable source of information is, of course, still the employees. Ask them regularly for feedback about their learning experience. This can simply be done automatically. Then make sure that something is actually done with the feedback.
Artificial Intelligence is of course a great tool and can be very effective and useful, but it is important to provide AI with the right information to make it work as optimally as possible.
That is why the feedback from the students is worth gold. Did AI assess their learning needs correctly? Did it skip the right pieces? Did it provide additional information in various ways when the student needed clarification? What did the student like about the e-learning and what not? What was nice about the learning experience and what was less enjoyable? What could be better?
It is essential to address the student's emotions. Certain emotions will evoke a sense of recognition in the student and thus make a direct link to certain feelings and experiences from the past.
These can be both desired feelings (“yes, I was successful then!”) when feelings are not desirable (“when I used this technique, I also failed enormously”). Recognition is key. This recognition addresses the student's intrinsic motivation, which then encourages him or her to continue learning enthusiastically.
After all, they would like to know how they can maintain the positive emotions or transform the negative emotions into positive emotions by following the e-learning.
Adding case studies also makes e-learning a lot more personal.
In case studies, for example, the student is presented with a certain scenario where the student then determines the next steps. Each choice leads to a different outcome. This case study works best when the various next steps match daily work practice as closely as possible.
Not every choice has to lead to a positive result either; after all, it wouldn't do that in real life either. The student can learn what consequences a certain step can have and adjust his or her decision to see what other outcome is more desirable and what actions precede it.
Pluvo also offers many options to make your e-learning as personal as possible. Wondering how you can switch from a 'general' e-learning to a more personal learning experience for each employee? Contact us!
